Privacy Policy

Last updated: May 31, 2026

1. Information We Collect

We collect information you provide directly: name, email address, phone number, shipping address, and device descriptions when you place an order, request a recycling kit, or contact us. We also collect payment information through our payment processor, Stripe — we never store your full credit card number on our servers.

2. How We Use Your Information

We use your information to: process orders and generate shipping labels, send Certificates of Destruction, respond to inquiries, send order status updates, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

All payments are processed by Stripe, Inc. Your payment information is transmitted directly to Stripe using industry-standard encryption. We do not store credit card numbers, expiration dates, or CVV codes on our systems.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (TLS 1.2+), secure server infrastructure, and access controls. Our team undergoes regular security training.

5. Data Retention

We retain order records and Certificates of Destruction for 7 years to support compliance requirements. Contact form submissions are retained for 2 years. You may request deletion of your data at any time by contacting us.

6. Cookies

Our website uses essential cookies only — no tracking cookies, no advertising cookies, and no third-party analytics. We respect your privacy.

7. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, and opt out of marketing communications. To exercise any of these rights, contact us at [email protected].

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

9. Contact

If you have questions about this privacy policy, contact us at:
Device Disposal
2901 Colorado Ave S
Minneapolis, MN 55416
[email protected]